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Multifamily Insurance Solutions Built for Affordable and Mixed-Income Housing
Your client’s property does not have to be fully affordable to be considered. If at least 20% of the units are designated as affordable, the property may fit HAI Group’s appetite.
With decades of experience serving the affordable housing industry, HAI Group understands the unique exposures these communities face. We pair specialized property and casualty insurance solutions with complimentary risk management resources, responsive service, and experienced claims support.
Explore competitive rates and commissions for:
- Affordable and mixed-income housing
- HUD-financed properties
- Section 8
- Tax credit developments
Submit new business to see whether your client’s property may qualify.
Our programs aren’t for everyone—that’s what makes them exceptional.
Underwritten by Housing Enterprise Insurance Company, Inc., (HEIC), an admitted carrier rated “A+” (Superior) by AM Best, our programs include comprehensive property and casualty coverage designed for for-profit and nonprofit providers of affordable housing, mixed-income housing, and tax-credit-financed housing. We offer complimentary risk management programs provided by a team that specializes in multifamily affordable housing, award-winning risk management resources, 24/7 in-house claims servicing, and much more.
Here when your clients need us most.
You and your clients can count on HAI Group to be here when you need us. Not only are we financially stable, but you also won’t see us exiting the affordable housing market when things get tough. In fact, most of our clients have been with us for years, if not decades.
Why HAI Group?
Rated ‘A+’ (Superior) by
AM Best
Comprehensive P&C coverages
Competitive rates and commissions
Complimentary risk control services
Looking to become appointed?
We’re proud to partner with agents who support our mission of protecting affordable housing organizations across the country. If you’re looking to partner with a carrier that really understands your customers and focuses on their unique needs exclusively, we’d love to get to know you.
Download our Agent and Broker Kit or contact our business development team.
Our Business Development Team
Jeffrey D. Weslow
Assistant Director, Business Development & Strategic Solutions
Agent Territory States: OH, PA
John Welch
Senior Business Development Consultant
Agent Territory States: AR, CT, DC, DE, IL, IN, MA, MD, ME, MI, MO, NC, NH, NJ, NY, RI, SC, TN, VA, VT, WI, WV
John Fitzgerald
Business Development Consultant
Agent Territory States: AL, AZ, CA, CO, FL, GA, IA, ID, KS, KY, LA, MN, MS, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WY
Testimonials
Over the past 5 years in California, we have seen a lot of carriers leave the market due to industry concerns. This has led to reduced options, increased costs, and stricter underwriting. HAI Group is truly the industry expert in this space and while not immune to rate increases, they have managed to weather the storm. They assisted us with our client's first RAD renovation almost 14 years ago. They worked with our client to help understand the funding for this important program and we were able to provide solutions for all parties involved. HAI continues to innovate in this ever changing time.
Douglas C. Simons
Gallagher
The Housing Training Institute has been an absolute game changer for how we develop our team! The platform's flexibility allows our staff to learn on their own schedule, picking up right where they left off, making high-quality training truly accessible for everyone. The course topics are relevant, wide-ranging, and valuable across multiple departments. Most importantly, it has become a cornerstone of our onboarding process, helping us establish strong customer service standards from day one!
Mark Hamilton
Plattsburgh Housing Authority
Our agency works with a seemingly endless list of carriers, and HAI Group is hands-down my favorite company to work with. HAI makes doing business easy. While many companies treat customers like ‘just another number,’ HAI makes it clear to us and to our clients that our insureds’ well-being is truly a priority.
Brittany Swinton
Robertson Ryan & Associates
Our agency has had such a positive experience with the Housing Training Institute. The platform is easy to use, flexible, and offers a great variety of training topics that provide value across the entire organization; from maintenance and frontline staff to program specialists, supervisors, and administrators. Between the quality and variety of the training, the flexibility of the platform, and the support from their team, Housing Training Institute has been a great resource for our agency and staff development.
Nataline Jindoian
Housing Authority of the County of Contra Costa
The HAI Group team is absolutely amazing to work with. They stay on top of our portfolio and make sure we secure the appropriate coverage. They are quick to respond to adjustments needed to secure property deals. [Topeka Housing Authority] would highly recommend HAI Group and give their staff kudos for their hard work and dedication to providing stellar customer service.
Aubrey Thompson
Topeka Housing Authority
I was excited to receive the email that HAI Group is offering the Housing Training Institute for all HAI members. This is a great benefit, especially for smaller PHAs. The complimentary access to the HTI training platform will address the need for regular staff training and provide more opportunities to cover the cost of additional training as needed.
Ashley Lane
Housing Authority of the City of Frostburg
HAI truly knows affordable housing. They understand the risks and exposures that our clients face, so it’s an easy conversation to have with underwriting when we are looking at new opportunities for clients and prospects. Service has been consistent and ranks at the top of our carrier partners for efficiency and overall ease of requesting endorsement changes, billing, and more.
Michael L. Miller
Gallagher
HAI Group’s online training learning platform continues to be a great tool for our team. The platform offers a variety of informative trainings that are both convenient and easy to set up and navigate. Further, HAI Group's training support staff are always helpful and responsive. The self-paced format allows everyone to complete trainings on their own schedule, which is a huge plus for our organization.
Douglas Dzema
Perth Amboy Housing Authority
We don’t fully understand insurance, but we have a partner in HAI Group who does, and we consider them part of our development team. Like our other development partners, HAI Group plays a crucial role in making our projects happen. After all these years, we truly value that partnership.
Rhonda R. Mitchell
The Housing Authority of Newport
[HAI Group] has always been incredibly responsive to our requests, which can be numerous, and their claims process is remarkably smooth. It's a pleasure working with [the claims team] at HAI Group—which is not something I can say about some other providers.
S. Paul Edwards
Housing Authority of Salt Lake City
[The] HAI Group training platform is a vital part of our management and human resources functions. From onboarding new employees to supporting current employees, the trainings have been phenomenal.
Carol Cuddy
Taunton, Stoughton, Bridgewater Housing Authorities
Before our insurance renewal, we were notified that our property and liability carrier would not renew our policies. Many carriers refused to quote, while those that did, quoted major premium increases. When we contacted HAI Group, their team worked tirelessly to gather the necessary information and helped us place auto, property, and liability coverage with the required limits, at premiums much lower than those quoted by other carriers. I highly recommend HAI Group as a reliable carrier that understands affordable housing.
Erika Munoz
Tacoma Housing Authority
