Account Services Leadership

Caroline Ruiz

Caroline Ruiz
Director, Account Services

Angel Fear

Angel Fear
Assistant Director, Account Services

Meet Your Team

Every HAI Group policyholder has a dedicated account executive with extensive experience serving the multifamily affordable housing industry. Your account executive can assist with insurance coverage and questions and connect you with additional resources across HAI Group, including our risk control and consulting team, the Housing Training Institute (HTI), and the Public and Affordable Housing Research Corporation (PAHRC).

Select your organization’s state below to meet your account executive.

Find Your Account Executive:

Michelle Bozzuto

Regional Manager

800-873-0242, ext. 289

mbozzuto@haigroup.com

Account Service Team: NY, KY, OK

Ben Bussiere

Account Executive

800-873-0242, ext. 430

bbussiere@haigroup.com

Account Service Team: KS, LA, MO, MS, ND, NE, SD

Kathy Cudmore

Senior Account Executive

800-873-0242, ext. 339

kcudmore@haigroup.com

Account Service Team: CA, DC, UT, WA, WY

Justin Gonzales

Senior Account Executive

800-873-0242, ext. 401

jgonzales@haigroup.com

Account Service Team: MT, NM, NV, OH, OR

Derek Hodder

Senior Account Executive

800-873-0242, ext. 424

dhodder@haigroup.com

Account Service Team: CT

Jennifer Humphrey

Senior Account Executive

800-873-0242, ext. 440

jhumphrey@haigroup.com

Account Service Team: CA, MD, PA

Lynn Pernal

Lynn Pernal

Senior Account Executive

800-873-0242 ext. 348

lpernal@haigroup.com

Account Service Team: AL, FL, GA

Toai Nguyen

Account Executive

800-873-0242, ext. 349

tnguyen@haigroup.com

Account Service Team: ME, MI, VA, VT

Jeff Nielsen

Account Executive

800-873-0242, ext. 334

jnielsen@haigroup.com

Account Service Team: AR, DE, IA, IL, MN, TN, WV

Adam Puello

Senior Account Executive

800-873-0242, ext. 421

apuello@haigroup.com

Account Service Team: MA, TX

Amy Smith

Senior Account Executive

800-873-0242, ext. 260

asmith@haigroup.com

Account Service Team: IN, NH, NJ

Nathan Tripler

Regional Manager

800-873-0242, ext. 210

ntripler@haigroup.com

Account Service Team: AZ, CO, ID, NC, RI, SC, WI

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