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Housing Insurance Sales & Account Services Team | HAI Group (Live)Andrew Ragali2025-08-25T14:43:24-04:00

Account Services and Risk Control Leadership

AS-Caroline-Ruiz

Caroline Ruiz

Director, Account Services

AS-Angel-Fear

Angel Fear

Assistant Director, Account Services

RC-Beth-Owens

Elizabeth Owens

Director, Risk Control & Consulting

RC-Mary-Ciccaglione

Mary Ciccaglione

Assistant Director, Risk Control & Consulting

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Every HAI Group policyholder has a dedicated support team consisting of a licensed insurance agent and a skilled risk management professional with extensive experience in multifamily affordable housing. Meet them below.

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HAI Group® is the registered trademark for the property-casualty insurance operations of Housing Authority Risk Retention Group (HARRG) and Housing Authority Property Insurance (HAPI). All HAI Group products and services are written or provided by subsidiaries or affiliates of HARRG and HAPI. HAI Group products or services may not be available in all jurisdictions. Certain property and casualty coverage may be provided by a risk retention group or a surplus lines insurer or by a third party. Risk retention groups and surplus lines insurers do not participate in state guaranty funds and their insureds are not protected by such funds. This website may include referral links for services offered by third parties. For a complete listing of HAI Group companies, visit this page.

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.nonhundred-percent-fullwidth .fusion-title h3{background-color:transparent !important;}.awb-menu__mega-wrap .nonhundred-percent-fullwidth .fusion-title h3 a{background-color:transparent !important;}@media only screen and (min-width: 641px){body.page-id-776 .fusion-grid-3{display:grid;grid-template-columns:repeat(3,1fr);}body.page-id-776 .fusion-grid-3 > .fusion-grid-column{width:100% !important;display:grid !important;grid-template-rows:subgrid;grid-row:span 4;}body.page-id-776 .fusion-grid-3 > .fusion-grid-column > .fusion-column-wrapper{display:grid !important;grid-template-rows:subgrid;grid-row:span 4;}}@media only screen and (min-width: 641px) and (max-width: 1191px){body.page-id-776 .fusion-grid-3{grid-template-columns:repeat(2,1fr);}}.main-header-container{z-index:999999;}.mobile-header-container{z-index:999999;}.home-search-icon{cursor:pointer;}.home-search-bar{max-width:0;position:absolute;z-index:400;top:15px;right:-120px;width:120%;transition:max-width .3s;transition-timing-function:ease-in;}.home-search-bar-opened{max-width:120%;}.mobile-dropdown-button{width:100%;}.mobile-button-trigger{cursor:pointer;}.menu-button-dropdown-container{height:80px;transition:all .5s ease-in-out;overflow:hidden;}.menu-button-container-expanded{height:80px;}.mobile-menu-dropdown-button-links{display:block;width:90%;padding-top:4px;padding-bottom:6px;text-align:center;-webkit-border-radius:15px;-moz-border-radius:15px;border-radius:15px;border:none;margin-left:auto;margin-right:auto;}.mobile-button-blue{background-color:#5955ef;color:#fff;margin-top:10px;margin-bottom:10px;}.mobile-button-magenta{margin-top:0;margin-bottom:10px;background-color:#c11d6b;color:#fff;}#menu-mobile-menu{border-top:solid 6px #1999f4;}.awb-menu.collapse-enabled a{min-height:50px;}.awb-menu.collapse-enabled .awb-menu__open-nav-submenu_mobile:before{min-height:50px;}.resources-menu-blog-post-cards p{font-size:12px !important;}.footer-left-col{border-right:2px solid #00b0d9;}.page-bottom-left-left-col{border-right:2px solid #00b0d9;}.footer-links{font-size:13px;line-height:2.1em;}.footer-links a{color:#fff;}.footer-links a:hover{color:#1999f4;}.footer-links-blue-underline{position:relative;}.footer-links-blue-underline:after{content:"";position:absolute;width:195px;height:2px;background-color:#00b0d9;bottom:-4px;left:0;z-index:200;}.footer-logo{border:0 !important;}.team-search-results-container{display:flex;justify-content:space-between;flex-wrap:wrap;}.team-search-result-block{width:28%;margin-bottom:60px;}.post-content p.rep-title{margin-bottom:0;}.rep-name{font-weight:bold;color:#002d5a;margin-bottom:0 !important;}.rep-title{}.rep-phone{margin-bottom:0 !important;}.rep-email{margin-bottom:0 !important;}.rep-department{}.rep-department-orange{color:orange;}.rep-department-purple{color:#5955ef;}.purple-team-image-container img,.purple-team-image-container img:hover{filter:drop-shadow(15px 15px 0px #cccaef) !important;border-top:16px solid #4e55ed !important;margin-bottom:30px;}.orange-team-image-container img,.orange-team-image-container img:hover{filter:drop-shadow(15px 15px 0px #f1e1c8) !important;border-top:16px solid #f38720 !important;margin-bottom:30px;}.searchandfilter select.sf-input-select{min-width:170px;background-color:#002d5a;border-top-right-radius:15px;border-bottom-right-radius:15px;border-top-left-radius:15px;border-bottom-left-radius:15px;color:#fff;}.searchandfilter select{height:28px;font-size:12px;text-align:center;background:url("https://www.haigroup.com/nitropack_static/BYXrlyHWPvzbAxUTDKNEHrvuVDwqUbll/assets/images/optimized/rev-02354ba/www.haigroup.com/wp-content/uploads/2024/03/white-down-arrow2.png") no-repeat;background-position:calc(100% - .75rem) center !important;-moz-appearance:none !important;-webkit-appearance:none !important;appearance:none !important;}.searchandfilter select.nitro-lazy{background:none !important;}.rep-email a{color:#000;}.rep-email a:hover{color:#002d5a;}@media (max-width: 600px){.team-search-result-block{width:100%;}.searchandfilter ul{padding-left:0;}}